Recruitment evolves at a fast pace. Agencies constantly face the challenge of keeping up with technology to ensure that they deliver the best service to their clients and candidates. One game-changing tool that has revolutionised the hiring process is the automated candidate onboarding. These digital platforms allow agencies to seamlessly collect information from candidates, process their Right to Work, upload critical documents, complete questionnaires and much more.
What is Candidate Onboarding and how does it help your agency?
At its core, candidate onboarding is a process that facilitates the intake and processing of new candidates in to your agency. For recruitment consultants, this means less time sifting through emails and printed documents, and more time spent on finding the perfect match for your clients and candidates. Candidate onboarding creates a central hub where you can asynchronously request data from candidates by means of automation or manual requests and receive the information and documents for processing in a coherent and organised manner. Documents such as licences or certificates or anything that falls outside the traditional 'register with resume' approach. Of course this is generally more suited to temp recruitment but parts of it apply to perm recruitment too.
How does it work?
The service consists of up to three parts: A Branded app, Your recruitment website or portal, Optional recruitment CRM. Firstly we create your an app branded with your agency logo, colours etc. Normally an app of this nature would cost tens of thousands to create but we have created a way to keep the cost low and offer this as a monthly service, this allows you access to tools usually reserved for all but the largest recruitment agencies. The app interfaces directly with your recruitment website. If you are unfortunate enough to not have a recruitment website with us we can setup a portal on a subdomain for you to access your Onboarding information, this way our platform is compatible with any website even if your vendor does not offer the service or relevant API's. An optional third part is integration directly in to your Nodex recruitment CRM. This step seamlessly collates all of the onboarding information for a candidate right in to the record for perusal at your convenience.
Key Features of our Onboarding service
- On-brand onboarding: While there are a few onboarding apps and services available in the industry the ones we've looked at are clunky and off brand which creates negative symmetry between your processes. Our platform encapsulates your entire recruitment process under your own brand which gives candidates a sense of trust when they are using your agency to take the next step in their career.
- Right to Work Verification: One of the primary responsibilities of recruitment agencies is to ensure that candidates are legally allowed to work in the respective country. The onboarding app simplifies this process by providing a systematic way to collect and verify relevant documentation, from visas to work permits. As of October 2022 this has become a legal requirement in the UK and as such it is mandated that every worker provide this information to potential employers. We make this process extremely easy for you which allows you to offer pre-vetted candidates directly to your clients and also the ability to send them their right to work documentation for their own compliance which again cuts down on not only time but also expense for your client. More information on this can be found at the Government website
- Document Uploads: Whether it's licenses, certificates, or other essential papers, the app allows candidates to effortlessly upload their documents. This not only saves agencies the trouble of scanning or manually entering data but also ensures that all documents are in a centralised and accessible location.
- Document downloads: Allow your candidates to download documents or read important web pages containing terms / code of practices etc.
- eSignatures: Using our custom digital signatures you can request signature and acceptance for any document download or web page view to ensure your candidates understand and agree to your documentation.
- Customizable Questionnaires: Depending on the nature of the job or client requirements, agencies may need to gather specific information from candidates. With the app's customizable questionnaires, recruiters can easily tailor questions to suit their needs, ensuring they capture all essential data.
Benefits of Candidate Onboarding
- Efficiency: Gone are the days of manually sorting through piles of paperwork or juggling multiple email threads. With everything centralised, recruiters can easily sift through candidates' data, making the selection process faster and more efficient.
- Accuracy: Manual data entry can be prone to errors, but with direct uploads and standardised processes, the chances of inaccuracies drastically reduce.
- Cost saving: Our Right to work approval process pricing is included in the service charge. Many companies charge a hefty fee for the Right to work approval process either per check or per year. With our platform you don't have to worry about extra recruitment costs as your business grows.
- Compliance: Ensuring compliance is a significant concern for recruitment agencies. The onboarding service ensures that all relevant documents are collected and verified, minimizing risks associated with hiring candidates without proper work rights.
- Improved Candidate Experience: For candidates, the onboarding experience offers a straightforward and user-friendly platform. They can upload their details at their convenience, ensuring they present themselves in the best possible light. You will also be notified when a candidate has completed all of the tasks required.
- Automation: You can create templates customised for your own recruitment agency and apply these automatically when a candidate registers on your website. This allows asynchronous recruitment where you only get notified when the new candidate has completed the required steps for your recruitment process which drastically cuts down on time.
Why Recruitment Agencies Should Adopt This Service
- Stay Competitive: In a digital age, agencies that fail to adapt to technology risk being left behind. With many agencies already leveraging such tools, not using candidate onboarding can put you at a competitive disadvantage.
- Reduced Overhead Costs: Automating processes means less manual labour, fewer errors, and reduced administrative costs.
- Enhanced Security: Digital platforms come with advanced security measures, ensuring that candidates' sensitive information is kept safe from potential breaches.
- Candidate experience: The candidate experience is more efficient and a better journey for them.
- Client experience: You can offer your clients pre-vetted and documented candidates which saves them the time and hassle of checking the Right to work status of their new hires even before the interview process.
The rise of the candidate onboarding app is a testament to the power of technology in streamlining complex processes. For recruitment agencies, this tool not only promises efficiency and accuracy but also ensures they remain compliant and competitive in a fast-paced industry. No other vendor in the space offers such tight integration between website, CRM and candidate experience so if you're looking for a company that delivers an enterprise grade platform at a significantly cheaper price then get in touch today and find out how we can help you recruit more efficiently.
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