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Tips for engaging with clients

In order to get more clients on board, you need to make a good first impression. Chances are, if you don't provide a quality service or go above and beyond for your clients, they aren't going to be happy with the experience. There are a few important things that will help you build client loyalty and create an unforgettable client experience. Learn how to engage with clients in a way that ensures they never forget you with these free tips!

Be present & proactive

The first tip is to be present and proactive. Instead of waiting for your clients to contact you, be proactive. Reach out to them before they have a chance to forget about you. Send them a thoughtful thank you note after your first interaction. It doesn't take much time out of your day, but it can make a huge difference in how memorable you are for this client.

Create a memorable first impression

You only get one chance to make a first impression. If you don't create a memorable first one, you probably won't get the opportunity to work with the client again.

It's important that your first interaction with new clients is memorable and enjoyable. You want them to feel at ease and trust you from the beginning. It shouldn't take long for them to see that you're knowledgeable and trustworthy and that they can trust your business to provide them with an excellent recruitment service on an ongoing basis.

Show your personality

It's often easy to forget that clients want to feel special. It's important to show your personality, and make the client know they are appreciated for their business. There are a few ways you can do this, like sending an email or text thanking them for choosing you as their provider. You can also take it a step further by sending them personal notes throughout the year, wishing them happy birthday or congratulating them on an anniversary.

It's not difficult to demonstrate your personality when speaking with clients. Your personality should be evident in your voice, words, and actions. Showing your personality will help clients remember what made working with you so enjoyable.

Make them feel appreciated

One of the most effective ways to keep clients coming back is by making them feel appreciated. Make sure they know that you value and appreciate their business. This can be done in many different ways. For instance, offer your services at a discounted rate for them or provide special perks for people who use your services again and again. You could also create a loyalty program that offers exclusive deals and discounts on future services just for loyal customers, this is often referred to as a PSL (preferred suppliers list) in recruitment nomenclature.

Give them a reason to keep you in mind

There are many ways to give your clients a reason to remember you. After they have received their service, perhaps give them a hand-written note or personalised email thanking them for their business. This is an excellent reminder of the experience they had with you and it will help them feel more connected to your company.

Reach out regularly with a personal touch

One thing you can do to make sure clients never forget you is to reach out regularly with a personal touch. This doesn't only apply to businesses that provide customer services, but any business at all! If you want your clients to remember how much they enjoy working with you, reach out on different platforms often. Send them an email, follow up and itneract with them on social media, send a handwritten note in the mail or even call them up for a quick chat.

The key is to mix it up, don't just rely on one method of communication. You can use different methods of communication and integrate them into your routine: send an email every week, tweet every day and post something on LinkedIn once a day/week. When you reach out with consistency and a personal touch, your clients will never forget about their relationship with you!

Take it offline for more conversations

When you take something offline, it means that you transition from online communication to traditional, face-to-face conversation. This is important because it will help you engage more with your clients and build a personal connection with them.

Engaging your client in a face-to-face conversation can be as simple as inviting them to a coffee date. Or, if you want to go really deep into the relationship, try inviting them out for dinner or drinks.

This technique is important because people feel more comfortable talking about their problems and concerns when they know the person they are talking to. When you take something offline, not only will it build a stronger client relationship but also help you understand what your clients need from your business more effectively.

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What clients & recruiters say about us

Exceptional service!! Nodex have been great throughout. The website and Recruitment CRM is absolutely amazing and has really helped us with the day to day running of clients and candidates. We would highly recommend Nodex to any recruitment agency looking for a website and/or CRM. 10 out of 10 (From Trust Pilot)
Global Vet Recruitment
Cannot rate the guys at Nodex enough, brilliant service from start to finish. Following the initial call with Andrew we knew the guys would look after after us and we weren’t wrong. Through every step of the process we received brilliant customer service and nothing was too much bother for them. If Heineken did web design then it would be by these guys! Already onto our next website with them. (From Trustpilot)
Big Ant Group
Not only was the service exemplary, the quality of my website and CRM is outstanding. Brilliant value for money. The team at Nodex have given my business their undivided attention and care during this process. I wanted a site that was easy to use and looked slick; Nodex have delivered tremendously. The Nodex CRM is easy to use, affective and concise. I am very pleased. I would recommend Nodex in a heartbeat. Fantastic work guys, thank you very much. (From Trustpilot)
Dara Recruitment
Guys at Nodex are very knowledgeable, friendly and provide outstanding service. I was looking for a company to revamp our existing website, the team went through our old website and highlighted the issues that we needed to fix. They have done an excellent job in putting our new website. Would definitely recommend them to anyone looking to build a website. (From trust pilot)
Mera Peak Recruitment
When seeking a web designer for our new recruitment business, I initially approached a number of web design companies. Once I spoke to the team at Nodex, I knew straight away that they were the most knowledge company in their field. The service offered by the team at Nodex has been exceptional. They were on hand to offer advice, make adjustments and were very supportive from start to finish. I would recommend Nodex without any hesitation. Thank you!
Antella Recruitment
We recently migrated to the Nodex CRM, taking up the opportunity to move to a nodex website as part of a fully integrated solution. Well...WE'RE DELIGHTED WE DID! Really pleased with the user experience, it has improved work efficiency no end, and the team love it. Extremely responsive support on any queries we raised. (Via trustpilot)
Orchard Recruitment
A fantastic fast and easy service to use, along with a very supportive team at Nodex. Its helped spend less time on admin and more on selling. This CRM makes the workflow smarter. I would recommend it to anyone.
Global Pets Recruitment
I had a great experience working with Nodex, they were extremely helpful from start to finish, always on hand to answer any queries or concerns. They know what they are talking about and offered some excellent advice in ways to maximise the fullest potential of my business website. The whole process was extremely efficient and the team went above and beyond in achieving my company vision. (From Trust Pilot)
Hero recruitment
Andrew and the Nodex team have been superb from the moment I asked for a demonstration on their CRM and i knew they would be the right business for me from them. Really easy to speak to, helpful and will go out of their way to provide first class customer service. Andrew has gone way beyond what I would normally expect and has helped me with tech issues outside of the actual Nodex products. Their CRM offers real value, easy to use and allows you to do far more than other options on the market and for a lower price! The connection with my company's website is also brilliant. I look forward to continuing to work with Nodex for the long term! (From Trust pilot)
Treasury search
Andrew, Alex and their team are highly knowledgeable and fully understand the needs of a recruitment business, which shows in the recruitment software they have developed. The CRM platform is very user friendly, has all the functionality that you would expect to see (if you don’t, they will design this for you) and is regularly updated. The set up / changeover process is swift and straight forward and the team are always there to support when needed.

I will be recommending Nodex to my network for anyone that is looking for a Recruitment Website or CRM.

(From Trust pilot)
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Template based recruitment website pricing

We operate a Pay Monthly solution for our recruitment platform. Pricing for this starts with a one off nominal setup fee of £299 plus £129 per month. This has everything you need to operate your recruitment website, including: our stellar professional website hosting, SSL certificates, daily website backups, minimal website updates and email support.

This is our preferred method of sale as it balances out the risk of a large outlay between both you and us, thus freeing cashflow to allow you to concentrate on marketing your services and growing your business.

We also offer more comprehensive monthly packages tailored to suit your needs.

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If you would prefer a bespoke website design we can certainly accommodate your needs. Our initial build fee starts from £995. Included in your package is everything listed in the Nominal Fee Setup with the main difference being the length of your initial contract. If you would like to discuss available options please get in contact.

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Please note that the setup fee is dependant on theme and services / functionality required for your project. Each project is quoted on an individual basis. Please get in contact to discuss your options with one of our experts today.