How might AI change the hiring process in the future
For most companies, the hiring process is a complex one - there are multiple stages, throughout each of which hiring managers have to ensure they're being consistently discerning and fair. Outside of ensuring a positive experience for applicants, there's the task of finding the right person for the job, which can prove tricky for roles that are oversubscribed.
However, the introduction of artificial intelligence (AI) in the workplace is changing the entire landscape of recruitment. Changes have already been implemented, and there are undoubtedly more to come. But what's possible with the help of AI? Here's how the technology might change the hiring process in the future.
Streamlined processes
Perhaps one of the most convenient uses of AI in the workplace is its ability to streamline tasks, making monotonous duties much more efficient. For hiring managers, this could mean having AI create job advertisements, sift through and whittle down applications, and provide onboarding and training programmes for new hires. Ultimately, this would mean more time and resources are freed up for corporations, allowing them to focus more of their attention on the tasks that require human intervention. Plus, streamlined processes mean applicants are likely to benefit from receiving application feedback more swiftly, too.
Tailored applications
If we're using AI to sort through applications, a candidate will need to ensure their CV is AI-optimised for their job search to prove fruitful. Rather than candidates spending time writing creative personal statements, we may begin to see more people using their time to learn the intricacies of AI, including how to ensure their CV ranks favourably with the technology.
Unfortunately, this means that some applications will inevitably go unseen by hiring personnel - particularly when it comes to underprivileged candidates who may not have the time or resources to learn to utilise AI. So, relying on AI alone to assess candidates could cause a significant divide, between those who know how to write for AI, and those who don't.
Reduced contact
Many companies are already turning to digital interview methods in place of traditional, face-to-face interviews. This could be taken even further in the future - candidates may be asked to relay interview answers to a virtual chat system or record spoken answers. AI could then use Natural Language Processing to rank them.
Of course, using AI in this way will further streamline processes. But, there are times when human interaction is important, and the interview process is one of those occasions. For a non-remote role, you want to know that any candidate you hire will be able to work well with others, which requires social skills that can't be gauged by AI technologies.
How could we make it work?
It's clear that there are many benefits to using AI for hiring tasks. But, it's unlikely the technology will ever be able to function independently to get the job done without some human assistance. Ultimately, AI is great at recognising the patterns we train it to recognise - but that doesn't mean it knows the right candidate for the job. Oversee the tasks of your AI system to utilise the technology effectively.